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- Don't SOP The Life Out of Your Hotel
Hospitality Daily is brought to you with support from Sojern, the all-in-one platform that helps hotels attract high-value guests, elevate on-property experiences, and build profitable long-term relationships across every guest touchpoint. Learn more »
Today, Palisades Hospitality Group CEO Tim Harmon reveals how adding restaurant-style spontaneity to hotel operations can transform guest experiences.
TOGETHER WITH SOJERN
Research: How Hoteliers Build Profitable Guest Relationships
Success in hospitality comes from delighting guests. This report I wrote with Sojern offers insights from our global study on engagement strategies to improve operations and boost financial performance. Read now to learn:
How the guest experience impacts financial performance
How to use guest data effectively
How to build guest relationships at every stage of the travel journey
Don't SOP The Life Out of Your Hotel
Tim Harmon