"Dynamic Pay" Helps Us Overcome Staffing Challenges

What if the secret to solving staffing challenges was hidden in a strategy you're already using every day?

I’m sure you’re very familiar with dynamic pricing - adjusting room rates based on demand to maximize revenue. But have you ever considered applying that same principle to one of our industry's most persistent headaches: staffing?

Today, we're joined by Amy Smith, owner of The Saratoga Arms Hotel, and Rachel Paley, the hotel's general manager. They've implemented a variable pay program based on the concept of yield management, and it’s already boosting staff satisfaction, retention, and operational efficiency. Read on to learn more…

Listen now on the Hospitality Daily Podcast