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Innovate To Create Value for Everyone for Long-Term Profits
with Lou Zameryka
Josiah Mackenzie
January 07, 2025
The Hospitality Daily Artificial Intelligence in Hospitality survey is your chance to get exclusive insights into how other hospitality providers are using AI to save time and win. Participate now to get the data.
Lou Zameryka helped build Booking.com into what it is today and now advises hotel owners, investors, and technology companies through Ventures Hospitality. Today, we follow up on the State of the Hotel industry research we explored yesterday and get his perspective on what it will take to win in 2025 and beyond.
The Big Idea: Hotels must leverage AI not just for efficiency but to reimagine guest experiences and empower staff to become better hosts if they want to generate profits over the long term.
Why It Matters:
Efficiency might help profitability in the short term, but it's not going to create more revenue unless you deliver more value for your guests.
Listen to our full discussion today on the Hospitality Daily Podcast (available on Spotify or Apple Podcasts), or scroll down to keep reading more insights and takeaways.
Discover How AI is Being Used in Hospitality Today
AI has quickly become one of the most transformative forces in our world. But what does that mean for you and your work in hospitality?
To answer that question, I’m gathering input from professionals across the hospitality industry, and would really appreciate your participation. In exchange, I’ll send you an exclusive summary of what I find in the study. These insights will enable you to compare your experiences with others in hospitality and uncover practical ways to use AI in your work and business in 2025.