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We’re doing a deep dive into the award-winning Palisades Hospitality Group this week, and today, we’re learning from Christine Moriarty, their Vice President of Brand and Marketing. In my conversations with Christine over the past month, what stood out to me was the power of people and places in shaping our lives and careers in hospitality. And that's what she's sharing today, from lessons in New York working with people like Vera Manoukian at Starwood to her work in Bali to how she thinks about hospitality today as a leader here in Northern California. From her reflections on the power of mentorship to what makes a career in hospitality so exciting, there's a lot here, so let's get into it….
TOGETHER WITH SOJERN
Research: How Hoteliers Build Profitable Guest Relationships
Success in hospitality comes from delighting guests. This report I wrote with Sojern offers insights from our global study on engagement strategies to improve operations and boost financial performance. Read now to learn:
How the guest experience impacts financial performance
How to use guest data effectively
How to build guest relationships at every stage of the travel journey
Mentors Guide, Places Grow
Christine Morairty