My Highlights & Lessons Learned in 2024

with Josiah Mackenzie

Today our State of the Hotel Industry Survey closes! This is your last chance to see all of the opportunities to stand out and succeed in your career and business in 2025. Participate now and get the complete results for free - it just takes 3 minutes.

Today I’m sharing what stood out to me this year and what I’m looking forward to next year. While I usually try to summarize each episode here in this email, the entire episode is a summary 😅 so instead, I encourage you to listen here on the Hospitality Daily Podcast and learn more on these topics I covered at the timestamps and links below…

Highlights:
(1:37) Chip Conley
(3:56) Kristie Goshow at KSL
(5:04) Inn at Newport Ranch
(6:11) Palisades Hospitality
(7:22) Katina and Kyle Connaughton at SingleThread
(9:39) Bashar Wali (episode one and two)
(10:40) Dina Belon & Staypineapple
(13:06) Horst Schulze
(15:07) Nancy Mendelson + Emily Kanders Goldfischer (hertelier) collaboration
(16:44) Hospitality Daily on LinkedIn

Lessons:
(17:54) #1 lesson for me
(18:50) Video
(20:27) Audio
(21:56) Research
(22:05) Research with Sojern on guest experience

Looking ahead:
(23:23) Zach Demuth on hotel industry trends
(23:46) More voices
(24:32) Technology
(24:59) My guide to hotel tech
(26:10) Independent hospitality
(26:40) Rob Blood at Lark
(27:23) Events + Indie Lodging Congress

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Last Chance to Participate in the State of the Hotel Industry Survey

As we close 2024 today and head into 2025, I want to give you a clear, data-driven look at where the hotel industry stands.

That’s why I'm reaching out to everyone in hospitality—from front-line workers at independent properties to C-suite executives at major brands, management companies, and ownership groups, as well as technology providers—to understand their biggest challenges and opportunities ahead.

This survey takes just three minutes to complete, and as a thank you, I'll send you the complete results to help inform your strategy for 2025.

This closes today, so participate here now to get these valuable insights.

A few final things:

  • If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!

  • If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.

Thank you for reading.

-Josiah