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How Remington Hotels is providing comprehensive wellness support

Plus: 8 advantages of Bard over ChatGPT, tackling technical debt, and "hard landings"

Together with

Good morning. Today, we’re looking at:

  • On the podcast: How Remington Hotels is providing comprehensive solutions to hospitality's mental health and wellness challenges

  • People: Is the Great Resignation giving way to the 'Big Stay'?

  • Technology: 8 advantages Google Bard now has over ChatGPT

  • Technology: Why it’s time to tackle “technical debt”

  • Investment: Profit isn’t just about revenue generation

  • Investment: “Hard landing” or not, the ability to pivot is key

  • From our community: A contribution from Steve Turk

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ON THE PODCAST

How Remington Hotels is providing comprehensive solutions to hospitality's mental health and wellness challenges

with Dan Aswell, SVP of Total Rewards at Remington Hotels, on the Hospitality Daily Podcast

Employee mental health is the #1 most-anticipated challenge for hotel owners and investors over the next 12 months, and today we’re learning from someone who has built a comprehensive program to address this: Dan Aswell, Senior Vice President of Total Rewards at Remington Hotels.

You’re going to learn the demographic least likely to receive important mental health support, what Dan offered to address this, and how he and his team worked holistically to support mental health for the company's associates. You’ll also learn how Remington stays relevant with the benefits they offer broadly, and how they drive adoption and encourage positive change.

TOGETHER WITH MDO

Night Auditor Appreciation Day is coming this Thursday, May 18th

Night auditors are the unsung heroes of the hotel industry, tirelessly working behind the scenes to ensure a seamless guest experience and smooth hotel operations.

That’s why MDO launched Night Auditor Appreciation Day on May 18th – a day dedicated to recognizing and honoring the hard work, dedication, and expertise of night auditors across the world.

Hospitality Daily readers can click the link below to receive a free Starbucks gift card to give to their night auditor and show appreciation.

PEOPLE

Is the Great Resignation is giving way to the 'Big Stay'?

by Madison Hoff for Insider

March's quit rate was 2.5%, less than the 2.9% a year prior; and monthly job openings are shrinking. It may be accurate to say the quitting situation is evolving into the "Big Stay," says ADP's chief economist. But Julia Pollak, chief economist at ZipRecruiter, noted that while quits have fallen, the rate remains higher than before the pandemic. Given that, she suggested some alternate slogans for the current jobs market, such as "The Great Rebalancing.”

TECHNOLOGY

8 advantages Google Bard now has over ChatGPT

by AJ Fabino for Benzinga

OpenAI's ChatGPT now faces strong competition from Google Bard, which has unveiled real-time internet search, voice input, response exports, web page summaries - and perhaps most interesting for us at Hospitality Daily, trip planning.

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TECHNOLOGY

Why it’s time to tackle “technical debt”

by Derek Catron for Phocuswire

To Paula Felstead, chief technology and operating officer at Hotelbeds, technology is like an iceberg. “Everybody focuses on the top, white, shiny stuff — of which [AI-powered] chat is probably the peak. Everybody tries to forget that two-thirds of the iceberg is sitting invisibly underneath. It’s that two-thirds of the iceberg that will actually slow down your business or be barriers to moving quickly.”

INVESTMENT

Profit isn’t just about revenue generation

by Laura Resco for Hotels Magazine

Profitability doesn’t just happen: it is the result of purposeful actions within the context of a business strategy that involves both revenue and cost management. Quality data that shows both revenue and expenses is a fundamental input to making optimal decisions. Profit is not for the passive observers, but for the planners that have a thorough grasp of the numbers and the stories behind them.

INVESTMENT

“Hard landing” or not, the ability to pivot is key

by Greg Friedman on LinkedIn

The lack of a fluid debt market lowers commercial real estate asset valuations as the market absorbs higher interest rates and debt spreads. Yet hospitality is receiving a lot of interest, given substantial secular trends favoring travel demand, and there continues to be a lack of new supply being built.

FROM OUR COMMUNITY

by Steve Turk

What do you do with your phone when you want to jump in the pool? Sometimes the best amenities aren’t the most expensive - they’re about anticipating guest needs and providing a solution.

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