Plus: Hotels preferred by investors, The power of storytelling & Culture managers
Plus: Psychological ownership, Stewarding capital, and Minimalist hotels
Plus: Failure in brand building, Mandarin Oriental's Head of Wellness & How Sudima Hotels is using technology to build a sustainable brand
Plus: The power of veterans & Dior x Beverly Hills Hotel collaboration
Plus: A different luxury, designing the new Raffles London, and owning the outcomes
Plus: Multiplying profits by creating peak moments & How to prepare for Memorial Day travel
Plus: QR code menus being shown the door & US adults more likely to stay in hotels this summer
Plus: Tech has Apple - now hospitality has “Strawberry”
Plus: Night Auditor Appreciation Day, remote working, designing for locals & more
Plus: Why Americans are setting vacation records, the evolution of global luxury hospitality, and the housekeepers that want to clean your room every day
Plus: 8 advantages of Bard over ChatGPT, tackling technical debt, and "hard landings"
Plus: The state of hospitality, tech for indie hotels, successful CapEx & more
